Frequently Asked Questions
Everything you need to know about your VDM THE LABEL experience.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
What is your return policy?
We accept returns on full-priced items within 30 days of delivery. Items must be in original condition, unworn, and with all tags and hygiene liners intact.
How do I know which size to order?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for our swimwear and sizing down for our oversized apparel collections.
Are your products sustainably made?
Yes, VDM THE LABEL is committed to sustainability. Many of our pieces are crafted from recycled materials like ECONYL® regenerated nylon to help protect our oceans.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. Please contact our support team within 1 hour of placement, and we will do our best to accommodate changes before the order ships.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and offer flexible buy-now-pay-later options including Afterpay and Klarna.